PRIVACY POLICY

1. INTRODUCTION

Kaptiva Sports Inc. (“Kaptiva Sports”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our participants, parents, guardians, website users, customers, and partners.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with:

our websites,
soccer camps,
events,
registrations,
marketing activities,
and related services throughout Canada.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. DATA CONTROLLER

Company Name: Kaptiva Sports Inc.
Jurisdiction: Province of Quebec, Canada
Email: info@rmfsoccercampscanada.com
Website: www.rmfsoccercampscanada.com

For privacy-related inquiries, users may contact us at the email address above.

3. APPLICABLE PRIVACY LEGISLATION

Kaptiva Sports Inc. processes personal information in accordance with applicable Canadian privacy laws, including:

the Personal Information Protection and Electronic Documents Act (PIPEDA),
applicable Quebec privacy legislation, including Law 25,
and other applicable provincial privacy laws where required.

4. INFORMATION WE COLLECT

We may collect the following categories of personal information:

A. Parent / Guardian Information

full name,
address,
phone number,
email address,
billing information,
emergency contact details.

B. Participant Information

full name,
date of birth,
gender,
soccer experience,
jersey size,
medical information voluntarily provided,
allergy information,
emergency medical details.

C. Website Usage Information

IP address,
browser type,
device information,
cookies,
analytics data,
website interaction data.

D. Payment Information

Payments may be processed through third-party payment providers. Kaptiva Sports does not directly store complete credit card information on its own servers.

5. PURPOSES OF PROCESSING

Personal information may be collected and processed for the following purposes:

processing registrations,
organizing and operating camps and events,
communicating with participants and families,
providing customer service,
processing payments,
ensuring participant safety,
responding to inquiries,
sending operational communications,
sending marketing communications where permitted,
improving website functionality and services,
complying with legal obligations,
protecting the security and integrity of our operations.

6. CONSENT

By submitting personal information to Kaptiva Sports, users consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.

Where required by law, express consent will be obtained before:

sending marketing communications,
collecting sensitive information,
or processing information relating to minors.

Parents or legal guardians must provide consent on behalf of minors participating in Camp activities.

Consent may be withdrawn at any time, subject to legal or contractual restrictions.

7. MARKETING COMMUNICATIONS

Users may receive marketing or promotional communications where consent has been provided or where otherwise permitted by applicable law.

Users may unsubscribe from marketing communications at any time by:

using the unsubscribe link included in communications,
or contacting us directly.

Operational or transactional communications may still be sent where necessary.

8. COOKIES AND ANALYTICS

Our website may use:

cookies,
analytics tools,
pixels,
and similar technologies

to improve website functionality, user experience, analytics performance, and advertising effectiveness.

These technologies may include services provided by third parties such as:

Google Analytics,
Meta/Facebook,
advertising networks,
and similar providers.

Users may manage cookie preferences through browser settings where applicable.

Please refer to our Cookies Policy for additional information.

9. DISCLOSURE OF PERSONAL INFORMATION

Kaptiva Sports may disclose personal information to:

employees,
contractors,
camp staff,
medical personnel where necessary,
payment providers,
technology service providers,
marketing providers,
insurers,
licensors or partners where necessary for Camp operations,
government authorities where legally required.

Personal information will only be disclosed where reasonably necessary for legitimate operational, contractual, safety, or legal purposes.

10. INTERNATIONAL TRANSFERS

Certain service providers used by Kaptiva Sports may process or store personal information outside the Province of Quebec or outside Canada, including in the United States or other jurisdictions.

Where international transfers occur, Kaptiva Sports takes reasonable steps to ensure appropriate safeguards are in place in accordance with applicable privacy legislation.

11. RETENTION OF PERSONAL INFORMATION

Personal information will only be retained for as long as reasonably necessary to:

fulfill the purposes described in this Privacy Policy,
comply with legal obligations,
resolve disputes,
enforce agreements,
or protect legitimate business interests.

When personal information is no longer required, it will be securely deleted, anonymized, or destroyed.

12. SECURITY MEASURES

Kaptiva Sports implements reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information against:

unauthorized access,
disclosure,
misuse,
loss,
theft,
or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. RIGHTS OF INDIVIDUALS

Subject to applicable law, individuals may have the right to:

access their personal information,
request correction of inaccurate information,
withdraw consent,
request deletion where applicable,
request information regarding the processing of their personal information.

Requests may be submitted by contacting:
info@rmfsoccercampscanada.com

Reasonable verification of identity may be required before processing requests.

14. MINORS

Kaptiva Sports recognizes the importance of protecting children’s privacy.

Personal information relating to minors is collected only:

with parental or guardian consent,
or as otherwise permitted by applicable law.

Parents or legal guardians may contact Kaptiva Sports regarding personal information relating to their child.

15. PHOTOGRAPHS AND MEDIA

Photographs and videos of participants may be collected and used in accordance with the applicable Participant Agreement and Media Release authorization signed by the parent or legal guardian.

16. THIRD-PARTY WEBSITES

This website may contain links to third-party websites.

Kaptiva Sports is not responsible for the privacy practices, security, or content of third-party websites.

Users are encouraged to review the privacy policies of third-party services independently.

17. CHANGES TO THIS PRIVACY POLICY

Kaptiva Sports reserves the right to modify this Privacy Policy at any time.

Updated versions will be posted on the website with the revised effective date.

Continued use of the website or services following updates constitutes acceptance of the revised Privacy Policy.

18. APPLICABLE LAW

This Privacy Policy shall be governed by the laws of the Province of Quebec and the applicable federal laws of Canada.

19. LANGUAGE

The parties acknowledge having requested that this Privacy Policy and related documents be drafted in the English language.

Les parties reconnaissent avoir exigé que cette convention et tous les documents connexes soient rédigés en anglais.

20. CONTACT

For questions regarding this Privacy Policy or privacy-related matters, please contact:

Kaptiva Sports Inc.
Email: info@rmfsoccercampscanada.com