FREQUENTLY ASKED QUESTIONS
Are you the official Real Madrid Soccer Camps?
Yes, we are the Official Real Madrid Soccer Camp. This opportunity is provided by Kaptiva Sports who is the Official Partner of Real Madrid in the United States & Canada.
The official Real Madrid Camp Adidas uniform, which includes a shirt, socks, and shorts, is included in the price.
5 days of training with Official Real Madrid Academy Coaches coming/traveling from Spain.
Players will have water during the breaks, which occur between sessions to ensure the campers stay hydrated and healthy.
Campers will receive a Real Madrid Soccer Camp certified diploma for the completion of the camp.
Can I order extra gear?
Yes of course. During the registration process, you will be given the option to add extra uniforms to your order. If you completed the registration process and want to add another uniform afterward, don’t worry, just get in contact with our office and we will help you.
How do I register siblings?
During the registration process, you will be able to add siblings before checkout.
How do I reserve a spot in the camp?
Registrations are on a first come first serve basis. The registration form must be completed and fully paid online. Visit our website (www.rmfsoccercampscanada.com) and select the location you would like to participate in and following the links. A registration confirmation will be sent automatically to your email address confirming the registration.
How do I make an online payment?
Payments online are completed through a secured Stripe platform. We accept Visa, MasterCard, American Express and Discover. If you have problems paying with our platform, please contact our offices at 954-510-3344 from 9am to 5pm (UTC/GMT -5 hours) or by email at firstname.lastname@example.org
What is the cancellation policy?
If you choose to cancel your registration, we must receive written notice of said cancellation either via certified mail, overnight courier, or e-mail sent to email@example.com (with confirmation of receipt from us), and you shall be subject to the following cancellation fee:
- If we receive a written notice prior 60 days of the camp date, the organization will retain 95.00 CA$ as a compensation for the registration expenses.
- If we receive a written notice between 60-30 days of the camp date, the organization will retain 50% of the payment fee paid.
- If we receive a written notice of cancelation within 30 days of the camp date, there will be no refunds of the amount paid for the FRM Soccer Camps.
- If the participant simply does not show up to the camp, there will be no refunds for the amount paid.
When will the uniforms be delivered?
You will receive more information by email about the uniform distribution 10 days prior your camp starts.
What age is the Real Madrid soccer Camps for?
Real Madrid Soccer camps are geared toward children ages 6 to 14. The camp is for boys and girls of all abilities.
What are the primary languages spoken in the camps?
The primary languages spoken are English, French and Spanish.
Who are the coaches?
Official Coaches from Real Madrid will come exclusively to conduct the training sessions in Canada. All the coaches are licensed by UEFA. In contrast with many other camps, all the coaches are currently involved with Real Madrid throughout the year. The Technical Director and the coaches will work hands on with the camp attendees.
How do you set up the practice groups on the first day?
All participants are separated by age. Within the first two days, the participants are all evaluated by Real Madrid coaches and switched to a more fitting team based on their skill level.
What is the ratio coach/player?
1 coach for every 12-14 players
The practice field, is it natural or artificial grass?
The practice field are artificial turf.
What to do in case of inclement weather?
In the event of inclement weather during the camp, all campers will be asked to leave the field to the designated shelter area. If camp is cancelled once started, you will be asked to pick up the player. No refunds will be given if a camp must be interrupted or cancelled for reasons beyond our control (i.e. bad weather).
Do you offer a special group discounts / sibling discount?
Yes, we do. If you want to register a group of 10 or more players, call us at 954-510-3344, or send us an email at firstname.lastname@example.org, and we will give you specific instructions to get the discounted rate. Please contact us to get the discount code.
Are parents allowed to visit during training?
Parents can visit during training sessions as long as they do not interfere in the process of the program. They are designated areas where parents will be allowed to be
Is lunch included in the camp cost?
Lunch is not included in the camp cost. All participants must bring their own lunch in an adequate lunch box. (Nut-free cold lunch)
When do participants eat lunch?
Lunch break is daily from 12:00pm – 1:00pm.
What happens if due to the covid-19 the organization cancel a soccer camp event?
We understand it is a difficult time for everyone due to Covid-19 and therefore we are offering two options in the event we are canceling your registration as a result of Covid-19:
- Receive a 100% credit which can be used for next summer camp. We really look forward to see you enjoying our events.
- Receive a partial Refund, which will be the result of the full registration fee you paid, minus the $95 non-refundable registration fee
What does each participant need to bring?
Players must bring: Soccer cleats, Individual water bottle, packed lunch, Sunscreen, Full Training Kit (Real Madrid Jersey, shorts, socks) It is also highly recommended that players bring shinguards, a cap, a healthy snack, and isotonic drinks such as Powerade, Gatorade, etc. Lunch is not included in the camp cost. All participants must bring their own lunch in an adequate lunch box.
What will happen if my child gets injured during the camp?
Injuries are unfortunately a part of contact and collision sports such as soccer. A fully qualified professional will always be on site to access the injury and treat them accordingly.
What is the participant agreement?
Please click here to read the participant agreement.
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Will there be any Covid19 safety measures?
Yes, you can find all the messures here: COVID MESSURES